Xpego

Discover experiences

Xpego

Terms of Service

Last updated: June 2026

1. Acceptance of Terms

By accessing or using the Xpego platform ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Platform.

These Terms constitute a legally binding agreement between you and Xpego Tech Private Limited ("Xpego", "we", "us").

2. The Xpego Platform

Xpego is a discovery and booking platform that connects consumers with curated experience brands in India. You can browse, book, and pay for experiences directly on the Platform. Payments are processed securely through Razorpay at the time of booking.

3. Eligibility

You must be at least 18 years old to create an account on Xpego. For experiences marked "Adults only", all attendees must be 18 or older. For experiences with age restrictions, you are responsible for ensuring all guests meet the requirements.

4. Your Account

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activity that occurs under your account
  • Providing accurate and complete information
  • Notifying us immediately of any unauthorised use

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Expressing Interest

For certain experiences where slots are not yet open for direct booking, you can register your interest:

  • Registering interest is not a confirmed reservation and does not obligate you to pay
  • You will be notified via WhatsApp or on-platform notification when a slot becomes available
  • Availability is not guaranteed at the time of registration

6. Bookings and Payments

When you confirm a booking on the Platform:

  • Payment is processed securely through Razorpay at the time of booking
  • A Platform Fee is charged at checkout and is non-refundable in all circumstances
  • You agree to honour the booking and attend the experience
  • Cancellations and refunds are governed by our Cancellation & Refund Policy
  • No-shows are not eligible for a refund

7. Experience Brands

Xpego verifies experience brands before listing them. However:

  • Xpego is not responsible for the quality, safety, or delivery of experiences
  • Each brand operates independently and is responsible for their listings
  • In case of disputes with a brand, contact us at legal@xpego.com and we will assist in resolution

8. Prohibited Conduct

You agree not to:

  • Provide false information when expressing interest or booking
  • Abuse or harass brand hosts or Xpego staff
  • Use the Platform for any unlawful purpose
  • Attempt to circumvent or manipulate the Platform
  • Create multiple accounts to abuse the interest or booking system

9. Intellectual Property

All content on the Xpego Platform including text, graphics, logos, and software is owned by Xpego Tech Private Limited or its licensors. You may not reproduce, distribute, or create derivative works without our written permission.

Experience photos and brand content remain the property of the respective brands.

10. Limitation of Liability

To the maximum extent permitted by law, Xpego shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data or profits
  • Personal injury or property damage arising from experiences booked through the Platform
  • Actions or omissions of experience brands

Our total liability to you shall not exceed the amount paid by you for the relevant experience.

11. Indemnification

You agree to indemnify Xpego against any claims, damages, or expenses arising from your use of the Platform or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka.

13. Changes to Terms

We may update these Terms at any time. We will notify you of material changes via WhatsApp or email. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

14. Contact

For legal notices: legal@xpego.com

Xpego Tech Private Limited
Bengaluru, Karnataka, India
CIN: U63120KA2026PTC219401

This Policy is effective from the date stated above and supersedes all prior terms of service published by Xpego Tech Private Limited.